Manager - Anonymous employee CVS Health Employee Review

5.0
Mar 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay & bonuses if you hit targets. This is not a company where office managers succeed. Managers will need to do a good amount of merchandising and maintenance of the backroom, which I do not mind. I have found that most managers that run unsuccessful stores are not willing to put the work in themselves, and would rather stand around and complain about the problems rather than do something about it themselves. Promotion potential seems pretty good to me as long as you are willing to put in work. The people I know who do not progress beyond store management are either content where they are or not willing enough to be competitive for higher positions.

Cons

Long hours, you are often expected to work doubles if you have a call out and no one else to replace someone with (this may include overnights). Hiring is tough because people can find better wages and benefits elsewhere. Most good employees realize this and will leave. The company is overall very concerned with saving money; I believe it is due to the recent cut of tobacco sales nationwide. Because of the lost sales here, they try to make up for it by cutting hours and shipping excessive merchandise to attempt to maintain in stock numbers.

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Pros

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Cons

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5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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