Health insurance company offers employees apps instead of health care - Program Manager CVS Health Employee Review

1.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

It's offices are in Burlington, outside the busy rush of Boston with plenty of free parking and near a bunch of GREAT new restaurants.

Cons

1) 90 day wait on receiving any benefits 2) Aetna (owned by CVS) offers the WORST insurance options we've ever experienced. Very high deductible HMO. Top of the line plan for a family of 4 costs about $17K in premiums with an $11,600 deductible — we almost reached our deductible in the first year — a full gross income this costs!! 3) Aetna does not cover many typical medical offerings like acupuncture, physical therapy and a wide array of specialized care. Instead they offer access to apps on your phone — 'cause they care... 4) Must go in to the office a minimum of 2 days per week, regardless of efficiency, cost or need. 5) When hired they heavily pushed their progressive Work / Life balance which has completely disappeared. 6) Most high level executives are currently running for the exits (first quarter 2022). Serious amount of turnover where no one really knows what's going on. 7) If you enjoy sitting in back to back meetings or on Zoom calls for the entire day (8:30 - 6:00) and then doing all your work outside those hours, this is definitely the job for you!

Explore other reviews about CVS Health

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

GOOD WORK AND LIFE BALANCE

Cons

i dont see much cons

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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