Hands down, the most advanced retail pharmacy in the world. An industry leader for a reason. - Shift Supervisor A CVS Health Employee Review

4.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

There are tons of opportunities for advancement in this huge company. Always looking to promote from within. Brand new training program. Employees looking to advance can learn from home. A great learning experience. How to deal with customers. How to manage a staff. How to build sales. HOW TO HELP THE CUSTOMERS.These are things CVS is fantastic at. You get a rewarding feeling by helping your customers. You can actually build a relationship with your customers. Some people come in every single day and you will learn their name and what they're all about. The most advanced technology. Everything in the store works like a charm. The absolute best benefits. Store discount, health insurance, cell phone discount, vehicle discount, appliances for your home discount, legal assistance. The list goes on and on.

Cons

Very under-staffed. There just aren't enough budgeted hours to efficiently help everyone you need to help. There have been days when I fill prescriptions, run the photo lab, and do payroll and office things. Entry level pay is pretty fair for retail but store management definitely needs to be paid more.

Explore other reviews about CVS Health

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good first job but stay focused to move up

Cons

Pay is okay compared to other

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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