3.0
Jul 7, 2025
Former employee
Recommend
CEO approval
Business Outlook
Pros
- Teams are made up of great people for the most part - Training was pretty robust (about a month long) so by the time I got to work active cases I felt prepared
Cons
- Salary starts fairly low, and raises are typically 2% - They way underestimate the amount of work they're giving you; I was told that I would average 3-4 active cases at a time when it was usually 6-8 in busy season, and one time 10 at once - 9-5 style job but I was regularly online for 12 hours trying to finalize documents. Some higher ups are really helpful with this, some will just log off and leave you to handle it