The fact they are willing to pay their CEO millions but tell individual practices that they don't have the budget for literal pain relief for animals having major surgey, or for safe cleaning chemicals for reptiles species. Literally it's dystopian, cannot do your job properly or ethically because you're told you 'don't have the budget'. I think your Regional managers, clinical directors and anyone off the front line with their kids in private school and 4 skii holidays a year will disagree about the low pay. It's minimum wage for any of the most hard working staff. Very limited opportunity for pay increases. Very little management of managers, so senior staff get away with literally breaking employment law like telling staff off for discussing wages and pretending it's in our contract not to discuss pay. Needs serious investment into the service they're providing and to stop prioritising shareholder profit. But of course they'd never do that.