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CVS Veterinary Group

Engaged Employer

Toxic culture, voiceless HR, two tier hierarchy, unless you're a vet avoid at all costs - Support Office CVS Veterinary Group Employee Review

1.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked in the support office function remotely and that gave me a good work life balance I worked with some fantastic and passionate colleagues and a sprinkling of fantastic leaders (albeit they weren't listened to and were underappreciated) The health cash plan was good however with only 2 weeks paid sick pay and a complex and stressful discretionary policy offering a spurious 6 weeks (but only if it fits within certain vague and malleable criteria) its a plaster for a bullet wound.

Cons

CVS is controlled by money men; the corporate spiel they post on their social media and website is just that... the Values they supposedly live by are words on a website, never used, never referenced. If you are not clinical, you don't matter, you're expendable, you're allowed to be slated by those in practice, expected to just accept poor and sometimes abusive behaviours because you're 'just support office'. All initiatives, for example, CPD, Bonus, Leadership training to same a few, are all focused on those in practice, as a qualified professional in my own right and my own discipline I find this highly insulting that I and my colleagues aren't important enough to be awarded even a small CPD budget or even time off to attend CPD events. Knee jerk constant changes without any explanation of the real 'WHY' for colleagues on the ground becomes relentless and confusing, all so the board can try to salvage the share price and their bonuses. HR report to finance, the optics suggest that money means more than people at CVS and the reality is even worse. Employee engagement is measured by eNPS, this is never reviewed or discussed at Senior leader level, its all about the numbers which begs the questions why do they even measure it and use it as a stick to beat local leaders with when they do nothing themselves to reflect and look at where they might need to do more.

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CVS Veterinary Group Response
11mo
It is important to understand that vets and vet nurses have a specific CPD allowance because they have to record continuous professional development to keep their professional status. As part of our regular monthly check-ins all colleagues should have had the opportunity to discuss their learning and development. All our leaders can invest budget on professional development for their team. We have heard your other points and we don’t agree that they fully represent what we stand for at CVS. Thanks, CVS Team.

Explore other reviews about CVS Veterinary Group

5.0
Jul 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had the best time working here

Cons

Nothing bad to stay great job

3.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

not many that i can think off

Cons

not enough pay in the business, long hours

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CVS Veterinary Group Response
6mo
We're sorry to hear that you're not fully enjoying your time at CVS. Please do use one of the many available channels available to you to share your views so that we can try to understand and support you in your role. Many thanks, CVS Team.
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