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      CWS Apartment Homes

      Engaged Employer

      CWS Apartment Homes reviews

      10 Years & Counting! - Community Director CWS Apartment Homes Employee Review

      5.0
      May 1, 2019
      Community director
      Recommend
      CEO approval
      Business Outlook

      Pros

      **Great benefits and pay! Sure, you can find places that pay a little more if you really want to, but CWS has competitive pay and are always comparing to other companies to make sure they are providing the best pay possible for all positions. **LOTS of training! The training and education at CWS is ongoing and actually worth it! CWS does not weigh you down with cookie cutter classes from a 3rd party source. They have an education department that rolls out new policies when needed and do a great job of making sure each team member is on board! Not too many surprises, which is nice. **CWS has a high focus on culture! We have monthly sales meetings with Marketing where we get together as an entire region. This includes Leasing, Asst. Managers, and Managers. We are able to get to know each other and depend on each other as resources and mentors within our own company! **High Level of Appreciation & Recognition! I am constantly praised and told how I am improving my community and CWS as a company. Even when there are areas that require more focus or something didn't work out as planned, CWS views these situations as learning opportunities not as disciplinary moments. **Lots of growth! I started out in the industry with CWS 10 years ago and have grown within this company. Others have left and, more times than not, come back! Or try to at least. The company, it's self, is growing as well!

      Cons

      Just like with any company, there are times where I wish the reins were a little looser. However, I do understand that consistency within the company is important for it's success. You do have to get approval from a Regional or higher up for any sort of rent edit, even if it is due to a technical error. They also have semi-annual audits that happen remotely, without notice. Of course, this helps everyone be consistent at all times since you never know when it's going to happen, but it can be frustrating if you had a crazy or unique day. Sometimes resident issues or other items become more important than completing a renewal packet in OneSite and if it happens to be that one day you're being audited, well you're out of luck! If we got a 24 hour notice, at least we could have a short period of time to make sure those small items were addressed. 99% of upper management is great! But there are a few people who are very "reactionary." If an owner or partner has a question, it seems that instead of providing them with a simple answer we go out of our way to provide them with a solution they didn't ask for or a spreadsheet that provides them with extensive/additional information that wasn't asked for. Trust me, I get it! Owners & partners are special and to be respected on a whole different level, but if they ask us to jump, let's ask "how high?" and not create a spreadsheet to show how high, far, and long each person jumped. Our time is valuable!

      avatar
      CWS Apartment Homes Response
      6y
      We need to thank you twice! First, for more than 10 years of service, and then for such an awesome review. We love that you have so many great things to say about CWS Apartment Homes and that you feel our culture in your everyday interactions. We are always looking for ways to improve overall, and also in specific areas. We thank you for your honest feedback about ways that we can improve and we will be sharing your insight with the appropriate people. We appreciate you going out of your way to provide us with detailed information about your experience and also suggestions for improvement. You appear to be a solutions-oriented person. Thank You for all that you’re doing with CWS! We are proud to have you on our team and we look forward to your continued success with us!

      Explore other reviews about CWS Apartment Homes

      5.0
      May 14, 2026
      Assistant maintenance director
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company makes an effort to show their appreciation for their employees. Amazing benefits

      Cons

      The workload at times can be rough, but that’s just the nature of the job

      avatar
      CWS Apartment Homes Response
      1mo
      Thank you for taking the time to share your experience and for your recommendation. We appreciate your feedback and are pleased to hear that you feel our efforts to recognize and support our team members are making a positive impact. At CWS Apartment Homes, ensuring our team members feel valued is integral to our core values. We are also committed to offering a comprehensive benefits package designed to support the diverse needs of our employees, so we are especially glad to hear your positive feedback in this area. We also appreciate your perspective regarding workload. While there can be periods of increased activity that are inherent to the property management industry, we strive to ensure that team members are responsible for manageable workloads and have the resources and support needed to be successful. Those peak periods are intended to be the exception rather than the norm, and we continuously evaluate our operations to promote a sustainable and productive work environment. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
      4.0
      Apr 6, 2026
      Assistant community director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment with great training and onboarding. Strong company culture that focuses on resident experience and employee development. Competitive benefits, housing discounts, and opportunities to grow within the company. Management is generally approachable and encourages professional growth.

      Cons

      Workload and expectations can be high at times, especially during busy seasons. Growth opportunities may feel limited depending on location or leadership. Some inconsistency in communication from upper management.

      avatar
      CWS Apartment Homes Response
      3mo
      Thank you for sharing your experience and for being part of the team. We’re glad to hear that our training, supportive culture, and focus on resident experience and employee development have made a positive impact. We strive to be a leader in the multifamily industry by offering competitive benefits, including our housing discount program, and creating a culture where employees feel valued—so we appreciate that feedback. We also value your candid input around workload, communication, and career growth. We’re continuing to focus on strengthening alignment between corporate and on-site teams and providing clearer development pathways. Resources like our Edge to Learn platform, annual Connections conversations, Tuition Reimbursement program, and our recently launched Leasing to Leadership are designed to support growth and ongoing learning opportunities. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
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