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      CWS Apartment Homes

      Engaged Employer

      CWS Apartment Homes reviews

      Because I care about people - Anonymous employee CWS Apartment Homes Employee Review

      2.0
      Aug 21, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My bi-weekly pay check & my team

      Cons

      Never provides straight answers or offers real solutions to ongoing problems/issues. Core values should be updated because many of upper management team does not follow our current ones. Extremely high turnover with no focus on retention. Tenured employees leave due to low salary and minimal support from upper management. Other property management companies are willing to take a chance with our employees when considering growth opportunities, when we won't. The company is reactive versus proactive. Very minimal diversity in leadership, take a look at our webpage. Also, when asked if Juneteenth could be an added holiday since it is now a Federal Holiday, leaderships answer was "No, we will not be adding an additional holiday. We can talk about replacing one that we already have with Juneteenth". One of our biggest competitors has 11 paid holidays versus our 10, due to honoring Juneteenth. Very minimal employee recognition outside of "milestone" anniversarys. Maternity/Paternity leave is ridiculous. Changed on-site bonus structure and now Community and Assistant Community Directors aren't capable of making as much money. When communities are short-staffed, upper management does not offer support, but expects Community Directors to still be able to perform with little to no support. Investors are the number one priority, not the people running the show (employees)

      avatar
      CWS Apartment Homes Response
      2y
      Hello – We appreciate you for taking the time to share this feedback. We are disappointed to hear your concerns, and that you do not feel supported by our corporate team members because a lot of our corporate employees were promoted from on-site positions and are familiar with the day-to-day tasks of our on-site members. We are disappointed to hear you feel this way, and we will share your feedback with leadership. Thank you.

      Explore other reviews about CWS Apartment Homes

      5.0
      May 14, 2026
      Assistant maintenance director
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company makes an effort to show their appreciation for their employees. Amazing benefits

      Cons

      The workload at times can be rough, but that’s just the nature of the job

      avatar
      CWS Apartment Homes Response
      1mo
      Thank you for taking the time to share your experience and for your recommendation. We appreciate your feedback and are pleased to hear that you feel our efforts to recognize and support our team members are making a positive impact. At CWS Apartment Homes, ensuring our team members feel valued is integral to our core values. We are also committed to offering a comprehensive benefits package designed to support the diverse needs of our employees, so we are especially glad to hear your positive feedback in this area. We also appreciate your perspective regarding workload. While there can be periods of increased activity that are inherent to the property management industry, we strive to ensure that team members are responsible for manageable workloads and have the resources and support needed to be successful. Those peak periods are intended to be the exception rather than the norm, and we continuously evaluate our operations to promote a sustainable and productive work environment. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
      4.0
      Apr 6, 2026
      Assistant community director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment with great training and onboarding. Strong company culture that focuses on resident experience and employee development. Competitive benefits, housing discounts, and opportunities to grow within the company. Management is generally approachable and encourages professional growth.

      Cons

      Workload and expectations can be high at times, especially during busy seasons. Growth opportunities may feel limited depending on location or leadership. Some inconsistency in communication from upper management.

      avatar
      CWS Apartment Homes Response
      3mo
      Thank you for sharing your experience and for being part of the team. We’re glad to hear that our training, supportive culture, and focus on resident experience and employee development have made a positive impact. We strive to be a leader in the multifamily industry by offering competitive benefits, including our housing discount program, and creating a culture where employees feel valued—so we appreciate that feedback. We also value your candid input around workload, communication, and career growth. We’re continuing to focus on strengthening alignment between corporate and on-site teams and providing clearer development pathways. Resources like our Edge to Learn platform, annual Connections conversations, Tuition Reimbursement program, and our recently launched Leasing to Leadership are designed to support growth and ongoing learning opportunities. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
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