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CWS Apartment Homes

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STAY AWAY FROM THIS COMPANY - Anonymous employee CWS Apartment Homes Employee Review

1.0
Sep 1, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some of my co-workers only is why I've stayed

Cons

Leadership at the highest level claim to be transparent but they are not. Me and some of my current and past co-workers have brought concerns to leadership and they don't investigate or look into our concerns. When concerns are brought to their attention leadership does nothing. The company so called core values, policies and procedures only apply to the pee-ons and not leadership. Every state of the company calls we have had, leadership never provides straight answers or no answer at all. What's the point in employees asking questions when they never honestly answer. There has been a high turnover across the company and they just don't care. Managers and employees I’ve known have left because of the lack of support from our leadership and because of low pay when other multi-family companies are paying much higher (15k-20k more). So sad. There is no culture or true diversity which the company claims to have but if you go to the company website right off the bat you see white people and no people of color. There is also zero color of people in leadership so how can you claim to be a diverse company when your website shows otherwise. We are overworked, underpaid and not recognized. The only time a regional director or SVP shows up at a property is when something goes wrong but let us do something great like have great occupancy or great reviews they are nowhere to be found. We get no recognition for the good we do and get called out when something happens. The company is NOT about the "people", they are all about the investors and how they can keep them happy, it’s all about the money. They say they “hear us” and that's BS because change doesn't happen. I’ve known many co-workers that have resigned and they are offered more money to stay which is sad and a joke. They money they offer to stay is still below market. I know someone who recently resigned but before resigning they asked for a raise and was denied because management felt they didn’t need it. But then they resigned and all of a sudden management offered them more money to stay but they left anyway because by then it was too late. They landed at a great multi-family company who recognized their talent and skills and offered 30k more than they were making in their current position. Why was management willing to give them a raise when they resigned but could not or would not when they asked. So sad. Ya'll have the money to increase salaries but don’t and yet are brining in new hires at a much higher pay. People also leave because of leadership and their lack of support and true transparency. There is also fear of retaliation which is why people just leave. They get tired and broken down and feel they have no choice but to leave the company they have been loyal to. Offer employees the pay they are due and not when they resign! Concerns reported to leadership fall on deaf ears and there is never any follow-up. DO NOT APPLY OR WORK FOR THIS COMPANY. The benefits they offer are also a joke.

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CWS Apartment Homes Response
2y
Hello and thank you for sharing this feedback. We are truly disappointed that this has been your experience with CWS. We take pride in the culture we've fostered at CWS, and the feedback you've provided of our company does not align with our company values. If you would like to provide additional information and would like to further discuss these concerns, please feel free to contact our Human Resources team directly. Thank you.

Explore other reviews about CWS Apartment Homes

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This company makes an effort to show their appreciation for their employees. Amazing benefits

Cons

The workload at times can be rough, but that’s just the nature of the job

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CWS Apartment Homes Response
1mo
Thank you for taking the time to share your experience and for your recommendation. We appreciate your feedback and are pleased to hear that you feel our efforts to recognize and support our team members are making a positive impact. At CWS Apartment Homes, ensuring our team members feel valued is integral to our core values. We are also committed to offering a comprehensive benefits package designed to support the diverse needs of our employees, so we are especially glad to hear your positive feedback in this area. We also appreciate your perspective regarding workload. While there can be periods of increased activity that are inherent to the property management industry, we strive to ensure that team members are responsible for manageable workloads and have the resources and support needed to be successful. Those peak periods are intended to be the exception rather than the norm, and we continuously evaluate our operations to promote a sustainable and productive work environment. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with great training and onboarding. Strong company culture that focuses on resident experience and employee development. Competitive benefits, housing discounts, and opportunities to grow within the company. Management is generally approachable and encourages professional growth.

Cons

Workload and expectations can be high at times, especially during busy seasons. Growth opportunities may feel limited depending on location or leadership. Some inconsistency in communication from upper management.

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CWS Apartment Homes Response
3mo
Thank you for sharing your experience and for being part of the team. We’re glad to hear that our training, supportive culture, and focus on resident experience and employee development have made a positive impact. We strive to be a leader in the multifamily industry by offering competitive benefits, including our housing discount program, and creating a culture where employees feel valued—so we appreciate that feedback. We also value your candid input around workload, communication, and career growth. We’re continuing to focus on strengthening alignment between corporate and on-site teams and providing clearer development pathways. Resources like our Edge to Learn platform, annual Connections conversations, Tuition Reimbursement program, and our recently launched Leasing to Leadership are designed to support growth and ongoing learning opportunities. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
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