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CWS Apartment Homes

Engaged Employer

Where do I start?… - Leasing Consultant CWS Apartment Homes Employee Review

1.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice properties Interactions with great tenants Sunday off Decent commission

Cons

This is by far the most toxic company I’ve worked for. It is very “cliquey” with upper management and CD’s. Since they’re all friends, expect nothing to happen should you voice your concern about ANY issue in the workplace. THEY DON’T CARE! I have never seen so many people leave a company in such a short amount of time… but I understand why. This is a small company so gossip thrives and spreads like wildfire. Everything/Anything you share in private with your manager WILL be shared with the entire office. Triangulation/Isolation is common in the office. If you a favorite of your CD, you will be let in on vital information with the office/company, if not, you won’t be included in these discussions and will find out later. Experiencing the silent treatment for months and bullying by managers is ok and accepted in this company. Training is non-existent. You need to complete “training” videos every so often but no real training. Some managers are being promoted who clearly don’t have leadership qualities - then the rest suffer. I just cannot recommend this company at all.

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CWS Apartment Homes Response
1y
Hello and thank you for sharing this feedback. We are truly disappointed to hear this has been your experience at CWS. We take pride in the culture we've fostered at CWS, and the feedback you've provided of our team's behavior and your experience is not in accordance with our company culture or values. We want every team member to be able to work in a motivating and fulfilling environment. We take employee feedback seriously, and we have an open door policy. We carefully consider every major change we make at CWS to ensure it is the best decision for our employees, residents, and company and we will share your feedback with leadership. Thank you.

Explore other reviews about CWS Apartment Homes

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This company makes an effort to show their appreciation for their employees. Amazing benefits

Cons

The workload at times can be rough, but that’s just the nature of the job

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CWS Apartment Homes Response
1mo
Thank you for taking the time to share your experience and for your recommendation. We appreciate your feedback and are pleased to hear that you feel our efforts to recognize and support our team members are making a positive impact. At CWS Apartment Homes, ensuring our team members feel valued is integral to our core values. We are also committed to offering a comprehensive benefits package designed to support the diverse needs of our employees, so we are especially glad to hear your positive feedback in this area. We also appreciate your perspective regarding workload. While there can be periods of increased activity that are inherent to the property management industry, we strive to ensure that team members are responsible for manageable workloads and have the resources and support needed to be successful. Those peak periods are intended to be the exception rather than the norm, and we continuously evaluate our operations to promote a sustainable and productive work environment. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with great training and onboarding. Strong company culture that focuses on resident experience and employee development. Competitive benefits, housing discounts, and opportunities to grow within the company. Management is generally approachable and encourages professional growth.

Cons

Workload and expectations can be high at times, especially during busy seasons. Growth opportunities may feel limited depending on location or leadership. Some inconsistency in communication from upper management.

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CWS Apartment Homes Response
3mo
Thank you for sharing your experience and for being part of the team. We’re glad to hear that our training, supportive culture, and focus on resident experience and employee development have made a positive impact. We strive to be a leader in the multifamily industry by offering competitive benefits, including our housing discount program, and creating a culture where employees feel valued—so we appreciate that feedback. We also value your candid input around workload, communication, and career growth. We’re continuing to focus on strengthening alignment between corporate and on-site teams and providing clearer development pathways. Resources like our Edge to Learn platform, annual Connections conversations, Tuition Reimbursement program, and our recently launched Leasing to Leadership are designed to support growth and ongoing learning opportunities. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
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