I Tried to Stay Positive - Tech Analyst CWT Employee Review

2.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I had been an employee for over 10 years, and experienced a great deal of upward mobility. I worked with many people who I thought very highly of, and respected their opinions. Early on, the Carlson family helped breed a family atmosphere in what we were doing, despite being one the largest corporate travel companies on the planet - but things really changed when they left.

Cons

Where I once saw a lot of opportunity, those opportunities quickly started to dry up - in its place, a lot of broken promises, and carrots dangled. The good folks who I looked up to started trickling off to other opportunities with other companies - projects started to become silo'd, and sharing of information was almost non-existant. Then came the offshoring, and reorganization of middle management into gifted director level jobs. Working from home was no longer allowed, certain perks disappeared without explanation, 401k matching gone. I once felt I could retire with CWT, but eventually even I saw the writing on the wall. Then came actual threats - after years of flawless performance, a manager actually dared me to find an employer who would compensate me as generously as CWT does....I turned in my resignation four weeks later.

Explore other reviews about CWT

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid salary and benefits, recognition and opportunity for growth across job function and/or upward. Cross-team interactions and collaborations are open and approachable.

Cons

Senior leadership over the last 10 years has eroded the culture and viability. Current mid-management leaders are relatively new to roles and lack mentoring, training or clarity of direction.

4.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remotely, great working environment.

Cons

Navigating two separate layoffs both before and after an acquisition is challenging for anyone, especially when your future is unclear. Being laid off in 2024 rehired in 2025 and then released again after being assured my role was secure only added to that uncertainty. I fully understood the risks of returning to CWT during such a transitional period, but the experience highlighted how crucial clear communication and consistent leadership are during an acquisition. This was not about the work or the people both of which were positive but rather about how the transition from CWT to Amex GBT was managed. My hope is that sharing this helps future employees understand the environment and encourages stronger communication during periods of change.

See reviews by: Helpful|Rating|Date|All