Better business plans have been witnessed in any Marx Brothers movie...take your pick... - Guess CWT Employee Review

1.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for CWT is that due to the disorganization of the management and company over all there is plenty of OT available to people in various departments and at various levels. So, if you are an hourly employee, you can make significantly more than what your "salary" is based on.

Cons

Because of the lack of clearly defined job functions, the multiple layers of red tape that need to be cut through , the disorganization of the upper management and their failure to provide any leadership whatsoever, nothing ever seems to get done. And, even when something does get done, the resulting "change" only seems to be negative. It seems that HR (both before they bought out TQ3 Navigant International, and after) hires people based on the prospective employee simply having a pulse and an IQ that would freeze water were it a temperature. Promotions within the company seem to be given to people that most firmly had their lips locked to the south end of the person who was in the job before them and (this is assuming that I need say more...) whom are, both by their previous experience and present example, not qualified for the positionsthey are in. The company makes it very hard to advance not only in maintaining a high level of security and secrecy about what qualifications are required for each "position" within the company, but also by not investing (either time or money) in the advancement (personally or professionally) of people currently employed who could really make this a GREAT place to work and would transform us from the Marx Brothers surrealistic nightmare that it currently is to the premier travel service that the "Mangement" is deluding themselves into believing it is.

Explore other reviews about CWT

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid salary and benefits, recognition and opportunity for growth across job function and/or upward. Cross-team interactions and collaborations are open and approachable.

Cons

Senior leadership over the last 10 years has eroded the culture and viability. Current mid-management leaders are relatively new to roles and lack mentoring, training or clarity of direction.

4.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remotely, great working environment.

Cons

Navigating two separate layoffs both before and after an acquisition is challenging for anyone, especially when your future is unclear. Being laid off in 2024 rehired in 2025 and then released again after being assured my role was secure only added to that uncertainty. I fully understood the risks of returning to CWT during such a transitional period, but the experience highlighted how crucial clear communication and consistent leadership are during an acquisition. This was not about the work or the people both of which were positive but rather about how the transition from CWT to Amex GBT was managed. My hope is that sharing this helps future employees understand the environment and encourages stronger communication during periods of change.

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