Great team, but intense startup environment - Customer Service Calendly Employee Review

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

You have all the resources needed to assist users!

Cons

Calendly is growing fast, which means continuous changes and a fast-paced environment, which will require you to keep up with new information. Since Customer Service provides vital assistance to the users 24/7, the Support team receives less perks!

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Calendly Response
1mo
Thank you for taking the time to share your experience at Calendly. It's genuinely great to hear that you felt well-equipped to support our users, having the right resources to deliver excellent customer experiences is something we care deeply about, and it means a lot to know that came through in your day-to-day work. We also hear your note about the pace of change and the experience of the Support team. Feedback like this helps us think about how we continue to invest in the people who are showing up for our users around the clock, and we'll make sure it reaches the right leaders. We're committed to listening, learning, and making Calendly a place where people can do their best work. The Calendly People Team

Explore other reviews about Calendly

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- From my experience, great team, attentive leadership, and focus on making things better for everyone. - I've genuinely enjoyed who I work with on a day to day basis - even with a fully remote culture. - Competitive pay, good benefits. - Legitimately a fun job.

Cons

- Every job has its ups and downs. But that being said I can genuinely say I've enjoyed my time here.

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Calendly Response
2w
This genuinely made our day to read, thank you for sharing it! Hearing that the team, the leadership, and the day-to-day work have all been a positive experience means a lot, especially coming from someone living it in a fully remote environment. Strong connections across a distributed team don't happen by accident, and it's great to know that's coming through. Your advice to leadership, staying focused and giving engineers room to build is something we want to make sure stays front and center. That's exactly the kind of environment we're working to protect and build on. We'd love to keep that momentum going, and your People Business Partner is always a great sounding board if you ever want to share more. — The Calendly People Team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The team and the people that are there are some of the best.

Cons

Constant changing of priorities. Leadership never seems to know what they want.

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Calendly Response
1w
We appreciate you sharing your feedback about your time at Calendly. Hearing that the people around you were a genuine highlight means a lot, that's not accidental, and it's something we want to keep being true as we grow. The flip side, feeling like priorities were shifting faster than clarity could follow, is feedback we don't want to brush past. We're passing it to the leaders who need to hear it. Doing the best work requires knowing where you're headed, and that's a standard worth holding ourselves to. — The Calendly People Team
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