Pros
I like that the bank is in a solid financial position and that it positions itself as a California bank, which differentiates itself from the pack of the larger, national banks.
Cons
English is my birth-language and I speak some Spanish, but there is a significant language barrier and I have difficulty understanding my co-workers. The customer base is a very different culture from mine and I feel the customers would prefer being helped by my co-workers who speak the same language and have the same background. The computer training at region headquarters is good but when I got to my branch I felt like I was abandoned and that they thought I was done being trained and that I should know everything. I've had to politely force them to show me what they want for every single task, instead of waiting to find out I did it wrong. Unlike my previous employer, it's been up to me to set up my computer programs, figure out my phone, find a decent mouse that works, etc. If I want to make any progress here, I have to fight for it constantly. I'm not sure that it's worth it.
