No work life balance; making the best of a bad situation. - Support CallTower Employee Review

Yes, we do have some great co-workers and over the last year and a half, CallTower has paid more to employees for referring their friends to CallTower than ever before, mostly in our support organization. Change is always difficult and widespread change has encapsulated CallTower over the last three years which created a path for success. A year before this review, the support organization went through a management change, created new teams, recruited more technical people to the organization which created the best support group CallTower has ever seen. In this process, there were some difficult times, tough choices, and though we lost some great talent along the way, the support leadership has built a better organization which improved performance in every way. The company’s employee retention has greatly improved since the above changes. The effects of the widespread changes have begun to create a growing and exciting time at CallTower. In 2016, we have closed two acquisitions which created a broader coverage and stronger product offering to our customers. We are winning industry awards, one being named a most valuable Microsoft solution providers (see our website for details). There are too many cons which are inaccurate or misconstrued to go through each one. The growth of our company, the low employee turnover we have as well as the internal referrals speaks to our thriving culture. We try new things which at times did not produce the results we want. We work to fail fast, change directions quickly, so we can meet our objectives. This type of nimble environment creates enthusiasm as well as employee input and engagement.