Strong commitment to continuous improvement - Anonymous employee CallTower Employee Review

5.0
Nov 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Very open atmosphere where everyone, including the CEO, has a public calendar and phone number. 2. Market comp analysis is completed on an annual basis for every single employee to make sure everyone is always paid at a fair value. 3. Strong benefits plan and profit sharing. 4. Great co-workers with regular company actives such as parties, BBQ's, or volunteer opportunities. 5. My boss is awesome and other managers at CallTower are as well with continued effort being put into manager development. 6. Good work life balance with plenty of paid holidays and PTO where you can actually take time off without feeling like you are doing something wrong.

Cons

There is not always a clear employment progression path which CallTower could handle better to get people ready to move into their next role.

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CallTower Response
8y
Thank you for your feedback. We are excited about the future growth through internal efforts as well as external with acquisitions. We appreciate your results and the results of all our employees.

Explore other reviews about CallTower

5.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Challenging work! Great company growth. Great teams to work with.

Cons

Can be very fast paced and directions can shift constantly.

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

Cons

TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

3
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CallTower Response
1y
Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
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