Pros
CallTower is great place to work! I have been given opportunity after opportunity to grow my career. Middle managers treat those who they supervise with respect and do everything they can to make your job easier. The CEO has put together a great executive team over the last year, which has made CallTower even better. Great things are really happening for the company with the third quarter of 2013 as proof. The sales team really killed it in the third quarter. All of our customers were migrated to CallTower Connect, our new provisioning portal which one customer called “Bloody awesome!”. The marketing team has totally transformed CallTower’s image. The culture committee has truly made difference in morale from getting free sodas to all the treats each month. The employee appreciation day was one of the highlights of the quarter. All departments have seen new employees added during the year. This is all possible because we have an investor who sees what we are trying to accomplish and believes in us. Previous posts have criticized our CEO, but what they fail to mention is that the previous management team left CallTower to be sold to the highest bidder. They didn’t believe in CallTower’s future. We owe the company’s survival to our current CEO. He may have his faults (who doesn’t), but his passion for making CallTower great cannot be questioned.
Cons
Communication between the executives and the rest of the company can be better. Communication needs to be better between departments. Senior management needs to get out of the way of the employees and trust us to get the job done. We don’t need to be micromanaged.
