Great company with huge growth potential, sour grapes trying to ruin it - Anonymous employee CallTower Employee Review

4.0
Aug 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Great employees - current employees and new employees are top of the line and come with value added experience and knowledge that continue to raise the bar for the company in it's hiring and performance. * Great growth potential - selected by several larger organizations (even Tier 1 carriers) to provide white label services for hosted UC, huge growth in the telecom Channel and enterprise size direct opportunities put this company in a position to soar over the next few years. * Great outlook - employees are provided ownership options, allowing each employee to be an owner of the company. If the potential spoken of above realizes (and it has been doing so to date), each employee stands to make a good payout if/when the company goes public or sales. * Smart management - management, especially the CEO, has taken CallTower from a little known, stagnant growth organization two years ago to a major player in many arenas. The penetration in the channel due to the smart hiring of an experienced VP of Channel Sales has poised CallTower to grow. Taking risks and putting CallTower in a position to provide white label services to much larger organizations has brought this smaller organization into the mix on large enterprise deployments where it would not have had a place in the past.

Cons

Really, the biggest cons in working at CallTower so far have been in dealing with employees that are great people, but don't have the work ethic or discipline to handle the current growth that we are experiencing. That is evident in some of the reviews on this site. Employees who have worked at CallTower for more than 2 years experienced a company that was happy with the mundane and stagnant growth. Work your 40 hours, go home and be complacent in your job. What CallTower has seen over the past two years is a change in management that has led CallTower to record sales quarters, quarter after quarter. This, of course, translates to more work for all, longer hours as the company balances growth and revenue with hiring and personnel, and a review of key positions and personnel to make sure the company can scale as needed to meet the demands of the growth. Employees, current and former, that are not comfortable with this growth, are contributing to poor morale, backbiting against senior management and poor reviews on this site that are written in an attempt to sink a company due to personal vendetta against a single person, in most cases the CEO. To those who are reading these posts, if the previous employees that posted the derogatory remarks were honest about the great friends and employees that they worked with, they would have been more careful to not attack the company as a whole and put the jobs of their friends at risk. That speaks to their integrity and should be considered when reading those reviews. A company that has been selected by much larger organizations to be the white label provider of their hosted UC services must not be that bad of a company with the horrible management that is suggested. Those large companies do their due diligence. The only other con that I can list here is that CallTower needs to be careful in defining it's business objectives. We are running too many directions right now and if not reined in and prioritized, we could find ourselves spread too thin to meet the growth we are seeing.

Explore other reviews about CallTower

5.0
Feb 27, 2025
Recommend
CEO approval
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Pros

Challenging work! Great company growth. Great teams to work with.

Cons

Can be very fast paced and directions can shift constantly.

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

Cons

TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

3
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CallTower Response
1y
Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
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