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      CallTower

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      CallTower reviews

      Good Fun, Bad Management - Tier I CallTower Employee Review

      1.0
      Jul 14, 2015
      Tier i
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you lunches and free soda. They also try to make room for growth for other employee's. Night shift people are left managed at night.

      Cons

      Key word, Night Shift is left un-managed at night. They tend to blame you for work that is not your doing. Also while there, felt profiled as a single and not married person. They have no actual HR person on site to report to if you are having HR related issues. Pay grade for the work you perform is under rated. Management is clueless when it comes to employees. Some of the employees tend to become lazy, and performance becomes poor. Left the company, and noticed that Management consistently tracked down future place of employment to destroy image

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      5.0
      Feb 27, 2025
      Fp&a manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging work! Great company growth. Great teams to work with.

      Cons

      Can be very fast paced and directions can shift constantly.

      1.0
      Jan 29, 2025
      Noc engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

      Cons

      TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

      3
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      CallTower Response
      1y
      Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
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