Does CallTower pay their employees well?

According to anonymously submitted Glassdoor reviews, CallTower employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CallTower. This rating has been stable over the past 12 months.

How satisfied are employees working at CallTower?

68% of CallTower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CallTower 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CallTower?

Implementation Project Manager (3) , Marketing Coordinator (2) , NOC Engineer (2) , Sales (2) , Technical Support Engineer (2)

What are the pros of working at CallTower according to real employee reviews?

"The company does try to create a good culture and include everyone." ((in 7 reviews)); "management, especially the CEO, has taken CallTower from a little known, stagnant growth organization two years ago to a major player in many arenas." ((in 6 reviews)); "Most of the people are good people in a bad situation." ((in 4 reviews)); "the company culture is amazing, leadship is strong and transparent and there are opportunities to grow with balance." ((in 3 reviews)); "Great Company Culture, strong Product Offering, effective teams" ((in 3 reviews))

What are the cons of working at CallTower according to real employee reviews?

"Upper management and CEO are at a low." ((in 4 reviews))

What are the top reviewed CallTower locations?

South Jordan , Salt Lake City , West Jordan , Draper , Sandy , Chicago , Dallas , Boston , Kingsland

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CallTower reviews

Not My Cup of Tea - Anonymous employee CallTower Employee Review

2.0

Nov 19, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice computers, office has snacks and fun things. The company building is okay, lots of start up vibes to the game room. Everyone seems to be big into golf here.

Cons

Not really sure where the culture comments are coming from. It’s a largely WFH office, and I would say culture is lacking despite managements best efforts and “games”. Pay is not competitive, nor are benefits. Probably the least diverse environment I’ve been in since my career began.

CallTower Response

Thank you for sharing your feedback. We're glad you enjoyed the office perks and environment. We understand the challenges of fostering a strong culture in a WFH/hybrid setting and are committed to enhancing inclusivity and engagement. We are also sorry to hear that our compensation and benefits didn’t meet your expectations. We regularly review our offerings to ensure we remain competitive and are committed to making improvements wherever possible. Your input is valuable, and we’re focused on continuous improvement. Thank you again for your thoughts!

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5.0

Feb 27, 2025

Fp&a manager

Recommend

CEO approval

Business Outlook

Pros

Challenging work! Great company growth. Great teams to work with.

Cons

Can be very fast paced and directions can shift constantly.

1.0

Jan 29, 2025

Noc engineer

Recommend

CEO approval

Business Outlook

Pros

You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

Cons

TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

CallTower Response

Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.

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Jobs at CallTower

Junior Solutions Architect

Junior Solutions Architect

Key Account Executive - Contact Center Inside Sales

Key Account Executive - Contact Center Inside Sales

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