Needs Help - Anonymous employee CallTower Employee Review

2.0
Jan 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small Company, CEO part of everything and involved in every micro detail of each client

Cons

This place needs to understand and appreciate their employees as they are leaving in droves this past year and seems to be a history of it

avatar
CallTower Response
8y
Our CEO is very active in the day to day business. He does challenge us to be our best. I have personally grown because of this. Our employee retention is better than ever before now, after a series of changes and adjustments, we are growing and a much better company than we were a few years ago.

Explore other reviews about CallTower

5.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Challenging work! Great company growth. Great teams to work with.

Cons

Can be very fast paced and directions can shift constantly.

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

Cons

TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

3
avatar
CallTower Response
1y
Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
See reviews by: Helpful|Rating|Date|All