Failure to Listen to and Value Employees - Anonymous employee Canon Employee Review

Rapid loss of talented and valuable employees due to non-consultative management style and failure to realise the value of employees (print business). When very good employees have resigned, senior management have arrogantly and short-sightedly announced "we don't want them here if they don't want to be here" rather than trying to understand the cause for the rapid turnover. Also considerable loss of clients by Canon Business Services over a number of years, again due to lack of willingness to listen and change.