Pros
Canon brand, pleasant office space, pension scheme
Cons
The decision to make mass redundancies and outsource to Manila with poor planning, incompetant training, and lack of leadership has damaged the company fundamentally. Unfortunately the pandemic has exacerbated this. There is no effective leadership, training, support or management. Directors, HR, and managers just don't listen to their staff. Outsourcing to Manila has been a disaster which has damaged the Canon brand irreversibly and nobody wants to take responsibility for it. Support for employees is all talk and absolutely no action. The Kyosei philosophy is purely fictional and exists only in the minds of out of touch Japanese directors. Long overtime hours expected for no pay. Team leads with no training or experience who are constantly in 'meetings' with management instead of supporting their staff. Sales people having to lie to Customers who are losing trust and faith.