Does not understand service - Service Manager Canon U.S.A. Employee Review

1.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good benefits but not much else.

Cons

Long working hours, Canon is a manufacturing company that does not understand service. No support from upper management. Direct Manager is a micro manager that runs everyone off, yet nothing is done to investigate way everyone left, also impossible to work for.

Explore other reviews about Canon U.S.A.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with advanced training opportunities and a global footprint. Taught me everything I needed to know to do my job in a clear and concise manner and also gave me the tools and references to get the work done. Always had support if I needed it on any task. Respected my time and energy. If you love technical work that people actually appreciate this is an amazing gig.

Cons

Long commutes in city traffic combined with median level pay for the job role kind of take away from the great things Canon does in other areas.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent starting pay, excellent experienced pay, excellent medical benefits, great culture, industry leader, best tech, best everything. If you're a quality contributor, you will get plenty of overtime.

Cons

None to really state. High volume markets will require overtime, which is a pro or con depending on your needs.

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