Had its Pros, but definitely Cons - Anonymous employee CapCenter Employee Review

3.0
Sep 12, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Definitely some good people work here. Good product for mortgage and real estate. Had a great manager in one department. Culture is as good as you want to make it. Not a bad place to start a career. Prosperous when housing market is good.

Cons

Cyclical business due to following mortgage trends and the housing market. When the housing market's in a tough spot, you really feel the effects from slowing sales, layoffs, and loss in morale. Lack of promotional paths: Can only be promoted from an entry level roles such as closing consultant, client relations, or insurance consulting into being a loan consultant or real estate agent. Management pushes you into either path due to past success in a previous role, where job functions could require different skills from the role you were promoted from, and may not necessarily be the best fit for based solely on performance. Culture varies much differently depending on what market you work in. High turnover industry in a down housing market. Work/life balance can be a challenge for some positions as the housing market doesn't stop on weekends.

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CapCenter Response
3y
Thank you for sharing your thoughts. We embrace feedback and are continuously improving the employee experience.

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5.0
Sep 10, 2024
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Pros

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Cons

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1.0
May 15, 2026
Recommend
CEO approval
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Pros

Coworkers were all friendly. Nice office

Cons

Training was mismanaged and scattered. I constantly had to nag my overworked manager about feedback. There was never any follow through from leadership on finalizing my NMLS license (I basically wasted my time studying for 8 hours a day). I was laid off… too many cooks in a 7% interest rate exonomy

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