Great Place to Learn but Not to Grow a Career - Loan Consultant CapCenter Employee Review

2.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a great place to learn about the mortgage industry quickly since you'll have access to all parts of the business. Leads are all given to you, so your main focus will be on your client and finding them the best financial fit without the pressure of having to close the loan like a commission only LO. The product is a great fit for a very specific demographic of people, however more experienced or complicated borrowers may be better off with more abstract or portfolio offerings that are not currently offered.

Cons

Growth in the company is solely based on whether a select few people chose you for a position. Often internal opportunities were not posted, advertised, or even interviewed for; leaving people who wish to grow but aren't in with the right people to stand aside and watch as other people are just announced for promotions. The company grew too fast without properly laying down foundations that would protect the larger employee base when rates increased, leaving endless rounds of reductions-in-force that lasted months. With RIFs occurring as frequently as every 2 weeks, it made it really hard to believe that there was a long-term plan in place to protect the business, employees, and clients from the downturn in a cyclical industry.

Explore other reviews about CapCenter

5.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Nothing negative to say about CapCenter

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were all friendly. Nice office

Cons

Training was mismanaged and scattered. I constantly had to nag my overworked manager about feedback. There was never any follow through from leadership on finalizing my NMLS license (I basically wasted my time studying for 8 hours a day). I was laid off… too many cooks in a 7% interest rate exonomy

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