low pay - Senior Customer Service Representative Capital Blue Cross Employee Review

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

remote nice team hours on Friday

Cons

the pay supervision they micromanager and record every call

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Capital Blue Cross Response
2mo
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and that you feel this way about compensation and leadership. We understand that pay, supportive supervision, and a positive work environment are important, and we take concerns like yours seriously. We appreciate your honesty and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.

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5.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

perfect people theyre really nice

Cons

bad timing o noy dutr

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Training and Onboarding Benefits Flexibility

Cons

Pay could be more or an actual 40 hour week instead of 37.5

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