Great training and flexibility, but pay could improve - Medicare Member Services Representative Capital Blue Cross Employee Review

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Training and Onboarding Benefits Flexibility

Cons

Pay could be more or an actual 40 hour week instead of 37.5

Explore other reviews about Capital Blue Cross

5.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

perfect people theyre really nice

Cons

bad timing o noy dutr

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiablitiy . 401k not too many pros.

Cons

Toxic work culture that starts from the senior director down in care management, very un organized and unprofessional.

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Capital Blue Cross Response
2mo
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that you feel this way about the culture and organization within our care management team. We understand that a positive work environment and strong leadership are incredibly important, and we take concerns like yours seriously. We appreciate your honesty and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
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