Gone downhill, sadly - Retirement Plan Associate Capital Group Employee Review

2.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Team managers are great (in my experience), and fellow associates are easy to get along with. They have a lot of events and clubs/organizations to get involved in, if socialization is your thing. Hybrid in office / work from home schedule is nice. (I know some people prefer fully remote but I like coming into work in small increments)

Cons

This past year I’ve seen them micromanage and fire otherwise great employees over technicalities, while they let not-very-bright-people make expensive errors in positions they shouldn’t be in. Embarrassingly disorganized for a company that’s so prominent in this industry. I don’t know why the atmosphere has seemed to change so much in the past year or two compared to others. I used to think this was an amazing place to work and thought I’d retire here. Now I’ve seen the writing on the wall and am looking elsewhere.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits they offer to support you

Cons

Felt lack of guidance and direction

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