Very, very safe - Information Technology Group Associate Capital Group Employee Review

4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Incredible benefits: (ex) I felt comfortable taking mental health leave - Plenty of resources & community groups - Everyone is so genuine and welcoming - Early career programs are well structured - "Safe": people come here to work long term and retire

Cons

- SLOW: huge for tech people. this is the polar opposite of a startup. "slow moving whale" - & slow on AI: they're working on it, but all the legal / infosec hurdles have made adopting AI impossibly slow. they're only just now rushing to amp up AI tooling & support teams. strategy is weak - There's a general "drink the koolaid" vibe you need to adopt to be absorbed in the CG culture... Despite all the "we're a family" vibes, the layoff was cold and silent.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits they offer to support you

Cons

Felt lack of guidance and direction

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