If you love taking phone calls... - SAR Capital Group Employee Review

2.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

It builds your communication skills having to solve problems over the phone.

Cons

If you are a "Shareholder Account Rep" you are basically working in a call center, no matter what American Funds/Cap Group Companies wants to call it. Therefore, the downside is being on the phone nonstop for a minimum of seven hours a day. All in all, this wasn't a good match with my skill set and the career path I wanted to take in life.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits they offer to support you

Cons

Felt lack of guidance and direction

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