Good place to work with good skills training. - Shareholder Account Representative Capital Group Employee Review

4.0
Jul 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn new skills. Learned about mutual funds, retirement planning, legals and documentations. They also have wonderful benefits that are pretty flexible with time off. They have a top notch training program and wonderful and comfortable working environment. Your life is not based on call metrics-I spent 30 minutes on the phone once chatting with an older lady. Very relaxed in that way ;)

Cons

Micromanagement, Micromanagement, micromanagement!!! When interviewing didn't think it was going to be a call center but it was. I was not pleased with that. The TM's really don't do much-they are hired from outside when Sr SAR should be up for advancement.

Explore other reviews about Capital Group

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great company. Awesome benefits

Cons

No cons that I can think of

5.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pain, The 15% automatic contribution beats any place.

Cons

As with large companies decisions are made slowly and current leadership is looking for quick results rather than long-term solutions.

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