Toxic manager/senior manager, high attrition in the group - Results Associate Capital Group Employee Review

1.0
Jun 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Capital offered good benefit. Long hours but offset by overtime pay.

Cons

Low morale within Results team. High attrition - promoted staffs resigned or moved as fast as they could. Director management spoke about concern with extreme low engagement score at Information and Insight group. Yet, they only reach out to their direct report, instead of reach out to the associates to hear concern about managers.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits they offer to support you

Cons

Felt lack of guidance and direction

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