Sr Customer Service Rep - Senior Cust Service Re Capital Group Employee Review

4.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, don't have to sell or be licensed

Cons

Micro-managed and boring. Since Lovelace passed away the new management has driven the company down. They don't care about the workers any more.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits they offer to support you

Cons

Felt lack of guidance and direction

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