Could have done better - Operations Analyst Capital Group Employee Review

2.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive, great people work here, benefits are great.

Cons

No work life balance. Long hours and the only flexibility the job offered was a great compromise of only having to be in office 1 day a week, which compensated for the long hours. This benefit will go away starting in September and expanding to 3 days in office in January. The job will require you to stare at your cubicle walls for 10-12 hours a day but claim to be building culture and increase collaboration.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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