Unorganized and poor upper management - Patient Access Representative Capital Health Employee Review

3.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work to life balance. Seems to pay better than a lot of other medical facilities even though it is not enough for the cost of life these days. Medical, dental, and vision are offered at a decent price.

Cons

The PTO policy is terrible. Only one person allowed off work per department. You need to submit the PTO form at a specific time. Cannot be too far away from the date(s) you need even though one would think the more time in advance you can request off the better. Not at this facility. Even if you put your request in before someone with more seniority than you, there are certain time frames where they can give it to someone else instead. Training is poor and not standard. Printers and computer systems are always broken. I have personally heard managers scream at employees.

Explore other reviews about Capital Health

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits okay pay good hours

Cons

could offer better pay and has bad cafeteria food

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, some team members, classes, PTO, and understanding family needs.

Cons

No growth, it's not what you know, it's who, favoritism, lots of promises, upper management is the mean girls club, will hire family and friends before long-term workers. Promise raises and advancement, then it's not given; get blackballed into a department. They'd rather lose valuable employees than uplift. Work in a toxic environment with minimal just have to wait out the trash.

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