Mainly good folks, but lots of posers with power in Richmond - Project Manager Capital One Employee Review

2.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Some of the best and smartest people I've worked with in terms of sheer analytic skills and ability. The West Creek complex has lots to make the working area fresh and enjoyable - albeit a bit short of space.

Cons

Make no mistake - the place is politics to the nth degree, and not in a favorable way. If you're looking for candor and transparency in leadership this in not the place to look. I'm not saying that all are vile, but I would say that there is an 'old guard' in mid-upper management that has lost its way. And the self-interest of these folks severely limits the ability of the company to be the best. People are pawns, and contractors... well they're something less, but at least provide cover.

Explore other reviews about Capital One

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, easy to switch teams within company

Cons

Stressful performance management twice a year

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

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