Highly political, not a career, says one thing and does another - Director, Risk Management Capital One Employee Review

1.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

- Says the right things, right values - Concerned about costs - Lots of new, young people are always around, and therefore it continues to feel entrepenurial and energetic. - No "old" folks.

Cons

- Everything they say and value does not matter. The only thing that matters is your manager's rating of you which is only their perception of your results and you better hope that you know where you sit at all times and that your expectations are aligned at all times! He/she can spin "performance management" and 360 feedback anyway they want. - Don't stay here a day over the age of 40 unless you're a VP and you're staying put in your role that you've been in for at least 10 years. - My manager was entirely unprofessional, made comments about my weight, my religion, and regularly threatened and bullied me. - Antiquated performance management that is no longer practiced by Microsoft or GE. They've both matured and moved on a few years ago, yet, sadly, Capital One holds onto this terrible practice. It gives way to politics, backstabbing, insincerity, and to ultimately 'just a job' instead of a career. I can promise that sooner or later this game of "spin the bottle" will land on you!

Explore other reviews about Capital One

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive leadership, and meaningful creative work with opportunities to learn and grow.

Cons

There can be a learning curve due to the size of the organization and the number of internal tools and processes.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB varies per team - not really a hustle culture but there are many solid teams where PMs rarely work outside of 9-5 Lots of focus on enabling Product Management across the company, still a long way from FAANG/big tech but leagues above other banks and financial services companies Data and inference/model teams are best in class in fintech

Cons

Performance management sucks. Aside from becoming a PIP factory (although this doesn't impact PMs as much as engineers), the near-constant slog of formal reviews + feedback gathering + calibrations detracts from real work. Capital One does traditional ML at scale quite well but GenAI is lagging behind. You'll find very seasoned professionals parroting "AI wins" and mass-sharing AI slop, coupled with 0 top-down direction on associate adoption or product integration. At this point in time, it serves as another distraction from meaningful discovery and delivery for PMs.

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