I have worked for other financial institutions and Capital One is by far the best. They truely practice what they preach - Senior Project Manager - Senior Associate Capital One Employee Review

5.0
Dec 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Levels do not matter when it comes to adding input or suggestions/comments/concerns. I have worked in several dept's at Capital One and you truely are treated like an equal no matter if you are entry level, or a Senior level. Capital One gives all its associates the opportunity to learn and grow from those at a higher level and is very patient and encouraging when it comes to personal growth and development.

Cons

The performance management cycle is bittersweet. If you perform well, you are rewarded highly. But, if you work in a large department that means you can get lost in the mix of other associates you are calibrated with at the end of the year. Its hard to stand out and shine if you work within a large group of people at the same level.

Explore other reviews about Capital One

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

a lot of room for career growth

Cons

some teams work long hours

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

7
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