Director - Anonymous employee Capital One Employee Review

3.0
Sep 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is focused on the future. Very tech-savvy, and doing so much more than credit cards. Excellent work-life balance and a CEO that is a founder and has a ton of passion for the business.

Cons

Employment is treated like a 24/7 competition. You're competing with every coworker every day to earn the right to keep your job, and maybe get promoted. Performance management takes up considerable time and causes considerable anxiety. You're considered an athlete competing to stay on the team. This idea is taken to extremes, causing a highly passive-aggressive environment. If you're "in", you're set. If you're not, it's an uphill battle to ever get the chance to break in. Too much time wasted on doing things "beyond your job", selling the idea that "being great at your job isn't enough". Nobody is in charge and everybody has a say. This is great in theory, but when it's time to make a decision, nobody is clearly empowered to make the call so compromise is key. As a result, moving forward means watering down projects to make lots of people feel ok about agreeing to move forward. Decision by committee takes the bite out of innovative efforts.

Explore other reviews about Capital One

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Most advance tech stack. Cutting edge research

Cons

Performance management and feedback based system drives politics. Senior management usually works towards saving their own a** especially in legacy orgs

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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