Relationship Banker - Relationship Banker Capital One Employee Review

3.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

-Bonuses and incentives -employee benefits, (health insurance was pretty good, PTO was awesome, 5+ yrs get 25 days, tuition reimbursement $5k/yr for two classes for full time employees) -Policy and procedure guide and call center for employees to help answer questions

Cons

-if you're not into sales, this job is not for you. This is a very sales oriented position. -A lot of steps to take to open accounts, (time consuming), under staff during critical hours, sometimes you have to handle the vault in the lead teller's absence. -Hard to take time off bc again, this is a sales position. -Can become very stressful -if you don't make your sales goals or exceed the first tier for certain number of months, you may lose your job. -Sales points get restructured to make goals harder to reach

Explore other reviews about Capital One

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

a lot of room for career growth

Cons

some teams work long hours

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

7
See reviews by: Helpful|Rating|Date|All