Great pay, benefits, terrible culture - Anonymous employee Capital One Employee Review

3.0
Dec 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Industry leading benefits, good pay and educational opportunities

Cons

Performance management is based on all managers getting in a room and rating all employees into a forced distribution. The bottom will probably get fired, the top get big bonuses and are more likely to get promoted. As you climb the management ladder its foolish to promote others to your level who are more competenant than you, lest you drop in the distribution. Promoting good people could literally cost you money. There is a ridiculous amount of back biting and upstaging. Also... the layoffs! 1000s of people every year. You can learn a lot hear, but dont stay long unless you want to become toxic.

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5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, particularly for development. People are kind

Cons

Not many cons -- there's good internal mobility once you are part of the company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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