Incompetent, egocentric middle management in Enterprise Digital group - Senior Product Manager Capital One Employee Review

2.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Nice campus and office environment (prior to offices closed due to COVID) + Relatively good pay + CEO with good vision and willingness to invest in technical innovation + Senior leadership in Enterprise Digital group are very thoughtful and caring (but overshadowed by the incompetent middle management sycophants)

Cons

- Performance and promotions are based on who likes you -- not whether you delivered significant business value - Managers promoted to their own level of *incompetence* - Everyone out for themselves - Managers take credit for what their team delivers - You only get a good review if someone else gets a bad one (bell curve) - Managers are limited to how many top performance or promotions they can put forward; so, others get left behind (even if they're doing a good job) - Incompetent managers are never fired -- only their victims that work for them - Improper conduct (harassment) by management only results in a slap on the wrist - Managers don't care if you succeed or fail; employee failure is never seen as a potential reflection on poor management / leadership

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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