Amazing Company! - Manager, Project Management Capital One Employee Review

4.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Work life balance Diversity Great people Capital One exceeds expectations in the areas of customer service and customer satisfaction. Continually seeking to improve the process and develop innovative technology.

Cons

Alot of change and reorganization occurs Difficult to obtain promotions

Explore other reviews about Capital One

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, easy to switch teams within company

Cons

Stressful performance management twice a year

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

4
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