Great Perks, but Toxic Environment - Senior Scrum Master Capital One Employee Review

2.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Quarterly team-building events during working hours, free snacks and drinks, and decent 401K and health insurance plans.

Cons

Bizarre micromanagement of new hires. Company claims to be "agile," but have essentially dissolved the Scrum Master role in favor of a Delivery Lead role, which places the responsibility of steadily increasing team delivery on the individual who does not touch a lick of code. There is also strong demand for process uniformity across teams regardless of claiming promotion of an "agile mindset" and of individual team needs.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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