STAY AWAY from the Plano office, the rest are great. - Product Designer Capital One Employee Review

2.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexible working hours, I can't think of anything.

Cons

Only speak for the Plano location. Leadership High egos, no room for criticism. They won't be there when you need them, but they will show up to take some of your credits or even present your work as theirs when you do something good. The highest leader treats himself like a god and people 'worship' him. Org Structure Lots of reorgs. Strict hierarchy, hard to get exposure. Promotion Favoritism is the key to promotion. Questionable Hiring Practice for UX/Product Design They once hired someone who only had internship experience as a principal designer. They also hired lots of visual/graphic designers with a senior/principal title to do product design work. Team Culture There are PMs who cared about doing sustainable and scalable products. But many don't and profits always go first. Also, PMs are dominating and treat designers and researchers like crap. Diversity and Inclusion Many people of color left. You have to 'fit' in and speak their language to feel welcomed. Finally, high turnover rate. Talented people left or are planning to leave.

Explore other reviews about Capital One

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, work remote or in person

Cons

Corporate ladder climbing environment is very predominant

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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