Recently attempting a "Return to Office", so be wary - Sr. Learning associate Capital One Employee Review

3.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays very well and depending on where you are the people are nice. Benefits are really good. If they change their mind about reversing the "work from home" approach I'll update my review.

Cons

Same cons as every corporate space. Frustrating expectations and poor boundaries. Not great if you have people-pleasing tendancies, they will eat you alive. Try not to care too much and advocate for yourself. The removal of the "work from home" exclusiveness is a major breaking point for me. The original switch was amazing for me as a disabled person, but now I have to either fear I'll be forced back in and just have to suffer in pain in an office, or get an exception that will just make me a target for people who don't have that option. Neither option is good.

Explore other reviews about Capital One

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

a lot of room for career growth

Cons

some teams work long hours

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

5
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