They ruined a GREAT company - Executive Recruiter Capital One Employee Review

3.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible work environment.

Cons

Over the past several years, Capital One has been on a (successful) mission to hire senior leaders from big tech companies like Amazon, Meta, X, etc. While they have brought a lot of innovation in the tech space, they have also brought over the toxic culture from those orgs. For the first 8 years I worked there, Capital One was truly a company that put their employees & customers first. Today, it is unrecognizable to the organization Rich Fairbanks founded. They are doing forced PIPs on so many long time employees with absolutely no warning of any previous performance issues. This is all to avoid the optics of layoffs. The leadership seems to have no idea what they are doing anymore & employees have become just a body in a seat. I am so glad I left before it happened to me.

Explore other reviews about Capital One

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leadership, support from eng managers

Cons

Hard to level up in company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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