The choice is yours... - Manager Technology Capital One Employee Review

3.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

* Compensation is generous, but moderately overshadowed by the high cost of benefits. * Capital One prioritizes diversity within the workforce. * Beautiful, energizing campuses and workspaces * Expansive associate services like on-site medical / pharmacy, gym, coffee shops, restaurants, etc. * Reasonable time off and holiday benefits

Cons

* High scrutiny/managed attrition of remote employees not in engineering roles. Backpedaling on the entire remote / WFH policy. They are not remote friendly unless you are a software engineer or similar. * Expensive benefits - Insurance policy is self funded and they pay Anthem to administer it. * There is a quagmire of standards, processes and protocols with limited centralized governance in the Technology organization which makes it difficult to get work done. * Forced ranking performance management system creates unhealthy competition and resentment within associate population. *Duplicitous - The company touts itself as progressive and employee centric but at the end of the day, their #1 priority is dividends and they show that through their Performance Management system and the constantly growing expectations of their workforce. Moving roles overseas, eliminating other roles and redistributing the work is their modus operandi.

Explore other reviews about Capital One

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, easy to switch teams within company

Cons

Stressful performance management twice a year

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

3
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