Micro aggressions and CEO club - Project Manager Capital One Employee Review

1.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some people who are genuinely nice.

Cons

Predominantly white middle class and most promotions are not based on merit. They are based on whose face fits. The senior leadership is prime example of this including all of the CEOs mates. The grievance processes are corrupt, and if you have suffered a microagression or issue there's no point as no one with lived experience is involved in the review. House always wins too, especially if it involves someone more senior. They have really poor management of people from a wellbeing perspective and I've seen many people "pushed" out whilst on long term sick, undoubtedly caused by the company. Poor skills development in Technology department.

Explore other reviews about Capital One

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, easy to switch teams within company

Cons

Stressful performance management twice a year

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

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